Data Deletion Instructions

Last updated: September 10, 2026

You can request deletion of your LegitShield™ account and personal data at any time, including if you connected LegitShield through Facebook Login and later remove LegitShield from your Facebook app settings.

How to request deletion

  1. Email privacy@modulartechnologysolutions.com from the email address associated with your account, or include your LegitShield Passport ID (e.g. LS-7K4M82PX) and the Facebook (or other) account you signed in with.
  2. Use the subject line "Data deletion request."
  3. We'll confirm receipt and let you know once your request has been processed — currently within 30 days.

What gets deleted

  • Your Member profile, display name, and Passport.
  • Your connected external identities and their observation history.
  • Your own feedback submissions and their content.

What's anonymized instead of deleted

Deal records and feedback that a counterparty depends on for their own confirmed Deal History are not deleted outright — your identifying information (including your display name, wherever it appeared on their public Deal History) is removed from them (replaced with a tombstone reference), but the fact that a confirmed deal occurred, its category, and their reported experience remain part of the other person's history. This preserves other Members' own legitimate record while removing your personal data from it.

This is currently a manual process

Self-serve, in-app account deletion is planned but not yet built. Until then, every request is handled manually by the email address above.